Doha: Qatar Financial Centre (QFC) was awarded the prestigious ISO 9001:2015 certification for processing immigration services by BSI (British Standards Institution), a leading global certification body.
ISO 9001 is an international standard for Quality Management Systems (QMS), which provides a framework for organisations to meet customer and regulatory requirements while continuously improving their processes. Receipt of the certification demonstrates the recipients commitment to quality and enhancing customer satisfaction.
QFC, through its Client Affairs (CA) department, works closely with clients to understand their specific needs and ensure smooth set up journey. CA is exclusively dedicated to handling immigration services for QFC clients, managing service requests related to resident permits, resident permit renewals, business visas, and other immigration-related matters.
Yousuf Mohamed Al Jaida, Chief Executive Officer, QFC, conveyed his pleasure at receiving the certification, stating, “We are deli
ghted to receive this ISO certification, which underscores our steadfast commitment to delivering excellent service. At QFC, our mission is to pave the way for business success in Qatar. We recognise the challenges companies may face when setting up their business, and that is why we provide tailored and dedicated support every step of the way. We aim to remain customer-centric, providing our stakeholders with high-value service.” Ilias Karampoikis, IMETA Sales and Commercial Director, BSI, commented on the value of ISO certification, saying, “BSI would like to congratulate QFC on its certification to ISO 9001, which helps to show its commitment to improvement as well as to quality products and services. “This validates QFCs proactive approach to demonstrating quality, which can bring long-term, positive benefits to employees, customers and society.” The ISO certification not only promotes operational efficiency, reduced waste, and increased customer trust but also fosters a culture of continuous improvement
and consistent quality across all processes.
Source: Qatar News Agency